Refund Policy
Most of the cruise budget is spent on food, supplies, dock reservation fees, duffel bags, custom t-shirts, etc., before you arrive.
Therefore, all refund requests must be on the Occoneechee Council refund request form (link below) in a timely manner – no other refund request will be considered.
Requests received by:
April 1 – all fees may be refunded.
May 1 – all fees minus $100 per person may be refunded.
June 1 – all fees minus $300.00 per person may be refunded.
After June 1, there are no refunds.
Note: As such, requests received for “no-shows,” “change of mind,” etc., will not be honored. Requests for refunds received for participants departing the cruise early will not be honored*. Requests for refunds must be made in writing using the Refund Form (link below) stating the reason.
* Possible exceptions for extenuating circumstances: Requests for partial refunds involving unexpected sickness may be honored. An example could be a serious illness or injury which keeps a Scout from attending the cruise. It must be verified in writing by the parents or guardian and a physician. Other extenuating circumstances, such as a death in the family, will certainly be taken into consideration on a case-by-case basis. Partial refunds may be issued due to such extenuating circumstances. Refunds are not given before or during the cruise. The refund form information will be verified and processed by the Occoneechee Council home office. If a partial refund is issued, a check will be mailed from the Council office after the Cruise.
Any refunds are at the sole discretion of Occoneechee Council, SA.
See the ComCruise ‘Timeline’ page for important dates and deadlines.
For all correspondence, including sending a Doctor Letter, email: [email protected]
To request a refund, click on this Refund Form link.